ZCC777 Privacy Policy

Introduction

This Privacy Policy ("Policy") is issued by ZCC777 ("the Platform", "we", "us", "our") and governs the collection, storage, processing and disclosure of personal data in connection with the ZCC777 online gaming platform, accessible at https://zcc777.cam and all associated pages and services.

ZCC777 is an English-language online gaming information and wagering platform designed principally for users in Pakistan — including players based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other cities across the country. This Policy is written in English and applies to all users who access the Platform, whether or not they have registered an account.

We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. We do not sell your personal data to third-party marketers. Data is collected only for the specific, legitimate purposes described in this Policy.

By registering an account, making a deposit, or otherwise using the Platform after this Policy has been made available, you acknowledge that you have read and understood its contents. If you do not agree to the terms of this Policy, you should not use the Platform.

Definitions

The following terms carry the meanings set out below throughout this Policy:

Data We Collect

ZCC777 collects personal data only to the extent necessary for the specific, legitimate purposes described in this Policy. The categories of personal data we collect include:

Identity & Contact Information

• Full legal name, date of birth and gender as provided at registration.
• Residential address, city (e.g. Karachi, Lahore, Islamabad) and country of residence.
• Email address and, where provided, a contact phone number.
• Government-issued identity document details (e.g. CNIC number and document scan) where required for KYC verification.

Financial Information

• Payment method details required to process deposits and withdrawals — such as bank account numbers, mobile wallet identifiers (for PKR-denominated transactions) or cryptocurrency wallet addresses. Full card numbers are handled exclusively by our payment processors and are not stored on ZCC777 systems.
• Transaction history, including deposit amounts, withdrawal requests and associated timestamps.
• Source-of-funds documentation where required by AML obligations.

Technical & Usage Data

• IP address, device type, operating system, browser type and version.
• Session data including login times, pages visited, game history, betting records and click-stream data.
• Geolocation data at the jurisdiction level, used solely to verify that you are not accessing the Platform from a Restricted Jurisdiction.

Communications Data

• Records of support communications including live chat transcripts, emails sent to [email protected] and other correspondence with the ZCC777 team.
• Feedback, survey responses and voluntary information you choose to share with us.

How Data Is Collected

Personal data is collected through the following channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to a survey, or otherwise voluntarily provide information through the Platform.
• Automatically during use: Technical and usage data is collected automatically when you access the Platform, via server logs, session tracking, cookies and similar technologies as described in Section 10.
• From third-party service providers: Identity verification agencies and KYC/AML compliance partners may share data with us as part of the verification process. Payment processors share transaction status and reference data necessary to complete financial operations.

Purposes of Data Processing

ZCC777 processes personal data only for the following specific, legitimate purposes:

Legal Basis for Processing

Where data protection legislation requires a legal basis for processing personal data, ZCC777 relies on the following grounds:

• Contractual Necessity: Processing necessary to provide the Platform's services to you and to perform obligations under the Terms & Conditions — including account creation, payment processing, customer support and KYC verification.
• Legal Obligation: Processing required to comply with applicable law, including AML/KYC obligations, regulatory requirements and lawful orders from competent authorities.
• Legitimate Interests: Processing necessary for ZCC777's legitimate business interests — including fraud detection, platform security, service improvement and responsible gambling monitoring — where such interests do not override your privacy rights.
• Consent: Where processing is based on your consent — for example, optional communications or marketing messages — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

ZCC777 does not sell your personal data to third-party marketers or data brokers under any circumstances. Your data may be shared only in the limited circumstances described below:

• Service Providers (Processors): Third-party companies engaged by ZCC777 to provide technical, payment, verification and support services — for example, KYC/AML identity verification providers, payment gateway operators and cloud infrastructure providers. These processors act under data processing agreements and are permitted to use your data only for the purposes specified by ZCC777.
• Game Providers: Game software suppliers may receive necessary session and technical data to deliver their games through the Platform. They do not receive your full identity profile or financial details unless strictly necessary for the service.
• Legal & Regulatory Authorities: Personal data may be disclosed to courts, regulators, law enforcement agencies or other government bodies where required by law, a valid court order or regulatory direction — including requests related to AML/KYC compliance or investigation of suspected criminal activity.
• Corporate Transactions: In the event of a merger, acquisition or sale of all or a substantial part of ZCC777's business assets, personal data held may be transferred to the acquiring entity, subject to equivalent privacy protections. Users will be notified of any such change.

Data Retention

ZCC777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Typical retention periods are as follows:

• Account data and KYC documents: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulatory obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of transaction in accordance with financial record-keeping requirements.
• Support communications: Retained for up to two (2) years from the date of the communication, unless a longer period is required for active dispute resolution or legal proceedings.
• Cookie and session data: Session cookies expire at the end of your browsing session. Persistent cookies are retained for periods specified in the cookie settings, typically not exceeding twelve (12) months.

On expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised, aggregated data from which no individual can be identified may be retained indefinitely for analytical purposes.

Data Security

ZCC777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• HTTPS/SSL Encryption: All data transmitted between your device and the Platform is protected using industry-standard HTTPS/SSL protocols. Login credentials, financial details and personal information are never transmitted in plain text.
• Access Controls: Access to personal data within the Platform's systems is restricted to authorised personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Payment Card Data: Full payment card numbers are not stored on ZCC777 systems. Card transactions are processed by PCI-DSS compliant third-party payment processors.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials. We recommend using a strong, unique password and not sharing your account details with any third party. If you suspect unauthorised access, contact [email protected] immediately.

No data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While ZCC777 takes all reasonable steps to protect your data, we cannot warrant absolute security against all possible threats.

Cookies & Tracking Technologies

ZCC777 uses cookies and similar tracking technologies to provide a functional, personalised and secure browsing experience. By continuing to use the Platform after being notified of our cookie usage, you consent to the use of cookies as described in this section.

You may manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Platform. We do not use advertising or cross-site tracking cookies for third-party marketing purposes.

User Rights

Subject to applicable data protection law, you have the following rights with respect to your personal data held by ZCC777. To exercise any of these rights, please contact our support team at [email protected] with a description of your request and sufficient information to verify your identity.

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information on how it is processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may also update certain information directly within your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained for AML/KYC compliance and cannot be deleted on request.
• Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of the data is contested.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

We will respond to all valid data subject requests within a reasonable timeframe, and in any event within 30 days. If a request is complex or numerous, we may extend this period by a further 30 days and will notify you accordingly.

Minors & Age Verification

ZCC777 does not knowingly collect personal data from individuals under the age of 18 (or the higher minimum age required by the operator's licensing jurisdiction). Access to the Platform is strictly restricted to adults who meet the applicable age requirement.

Age verification measures are applied at registration and may be repeated at the withdrawal stage or at any time the Platform has reason to doubt a user's age. If we discover that personal data has been collected from a minor, we will promptly delete that data, close the associated account and void any winnings arising from it.

Third-Party Links & Services

The Platform may reference third-party services in an informational capacity — for example, payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are provided for context only and do not constitute links to, partnerships with, or endorsements of those third parties' gambling services.

ZCC777 is not responsible for the privacy practices, data handling or content of any third-party service, website or application not directly operated by the Platform. We encourage users to read the privacy policies of any third-party services they access independently.

International Data Transfers

As an online platform serving users globally, ZCC777 and its service providers may store and process personal data in countries other than Pakistan. Where such international transfers occur, we take appropriate steps to ensure that your data is protected to a standard equivalent to the protections described in this Policy.

Safeguards for international transfers may include data processing agreements incorporating standard contractual clauses or other legally recognised transfer mechanisms. If you require further information about the specific safeguards applied to your data in any transfer, please contact us at [email protected].

Policy Amendments

ZCC777 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered users through on-platform notifications or account messaging. The "Last Reviewed" date at the top of this page reflects the most recent update.

Continued use of the Platform after an amended Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we handle your personal data.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact the ZCC777 support team. We communicate in English and Urdu and aim to respond to all enquiries within 24 hours on business days.